No matter who you’re talking to, The Next Conversation gives you immediately actionable strategies and phrases that will forever change how you communicate. Jefferson Fisher, trial lawyer and one of the leading voices on real-world communication, offers a tried-and-true framework that will show you how to transform your life and your relationships by improving your next conversation.
Fisher has gained millions of followers through short, simple, practical videos teaching people how to argue less and talk more. Whether it’s handling a heated conversation, dealing with a difficult personality, or standing your ground with confidence, his down-to-earth teachings have helped countless people navigate life’s toughest situations. Now for the first time, Fisher has distilled his three-part communication system (Say it with control, Say it with confidence, Say it to connect) that can easily be applied to any situation.
You will learn:
Why you should never “win” an argument
How to assert yourself and communicate with intention
How to set boundaries and frame conversations
Why saying less is often more
How to overcome conflict with connection
The Next Conversation will give you practical phrases that will lead to powerful results, from breaking down defensiveness in a hard talk with a family member to finding your own assertive voice at the boardroom conference table. Your every word matters, and by controlling how you communicate every day, you will create waves of positive impact that will resonate throughout your relationships to last a lifetime.
Terms & Conditions
Terms of Use briefly
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The delivery cost to Bulgaria is fixed and does not depend on the number and weight of the books ordered - 5.90 lv for a courier delivery and 4.90 lv to Econt office. Orders over 42.00 lv are delivered for free if the order is dispatched at once. In cases where the order is over 42.00 lv and part of the books are with 30 or 60-day-delilvery term, then the free delivery is applied to the books in stock, and the rest is dispatched with the usual price - 5.90 lv for a courier delivery and 4.90 lv to Econt office. If the customer wants to have all the books dispatched together, then they should request that in the Special Instructions field.
Usual delivery time - 2-3 working days for items in stock.
- for individual orders - 20 days for English titles and 25 days for German titles.
Prolonged delivery time - rarely needed up to 20 days for delivery of books available online and up to two months for individual orders. In these cases the customer is promptly informed about the changes in the delivery time.
We accept payment by cash - paid to the courier upon receipt of the books and bank transfer.
Please contact us for further details if you wish to pay with a bank tansfer.
The amount you pay is equal to the price of the ordered goods with delivery costs. This amount represents an advance in the sense of Art. 53, par. 1 of the Law on Consumer Protection, for which you give consent by clicking the "Finalize order" button.
Returns
You may return your order within 14 days from the day of purchase, under the following conditions:
1. The book is intact, without injuries, scratches or external damage;
2. There are no torn pages;
3. There are no damages caused by the customer due to careless transportation or misuse;
4. Where there are supplies or accessories included, they are intact in their original packaging;
5. The transportation costs for the return of the order are covered by the customer.